Mellow Africa Properties property management team professionally attends to your day to day property management requirements, including negotiating and signing off-lease agreements with tenants, insurance, collection and payment of levies and rates, issuing levy statements, facilitating repairs and maintenance of properties, and collecting rentals on behalf of the landlords.
Our Property Management Services Include:
Rent Collection Services
Our rental collections service includes:
- Drafting of lease agreements, performing a due diligence and affordability test on potential tenants.
- Vetting tenants and ensuring all tenant information is correctly captured on database
- Issuing of monthly rental statements to tenants reflecting accurate balances and amount owing timeously.
- Following up on rental collections via telephone calls, personal contact and thereafter written notices where necessary
- Ensuring that all agreements of lease are binding and enforceable and that the information contained within lease documentation is correctly captured onto the computer system.
Maintenance Services
Our maintenance services include:
- Evaluation of vendors, equipment, suppliers and services to keep the property operating in a manner that is safe and keeps the tenant satisfied.
- Our dedicated Mellow Africa Properties maintenance division deals with all issues in a quick, efficient, cost-effective manner. We partner with leading service providers in a wide array of fields, who offer us preferable rates, giving you the peace of mind that comes with knowing your property is being looked after.
Bill Payment Services
Our mission is to protect our clients from growing utility expenses, and to ensure they recover 100% utilities expensed. Our bill payment services include:
- auditing and monitoring council bills
- flagging and resolving elevated consumption, inaccurate billings and faulty metres
- ensuring that all bills are tracked and sourced to eliminate missed payments and possible disconnections
- analysing utility usage and demanding readings to determine your most cost-effective rate structure
